Start with the problem. Then figure out what you actually need.
Breksey does a lot of things. That's intentional.
Because running a therapy practice involves a lot of things — and they have an annoying habit of being connected.
- 1Marketing affects inquiries.
- 2Inquiries affect caseloads.
- 3Caseloads affect hiring.
- 4Credentialing affects demand.
- 5Billing affects cash flow.
- 6Operations affect all of it.
So we don't ask
Which Breksey service would you like?
We ask
What's happening?
<2 min
Avg first response
94%
Inquiries answered same day
+38%
Show rate after intake
30+
Languages auto-detected
Tell us what's going on.
- Maybe you're growing quickly.
- Maybe you're not growing quickly enough.
- Maybe clinicians aren't filling.
- Maybe billing is eating your life.
- Maybe your website embarrasses you.
- Maybe the practice is actually doing well, but you're holding too much of it together yourself.
Tell us. We'll ask questions.
We'll help find the actual gap.
Sometimes it's obvious. Sometimes it isn't.
“We need more referrals” could mean you need marketing. It could also mean you have plenty of inquiries and they're not converting.
“We need to hire” might be true. Or maybe the clinicians you already have aren't being utilized well.
“We need to make more money” could be a growth problem, a billing problem, a payer problem, a capacity problem — or several things at once.
Before adding another solution, we try to understand the problem.
Then we decide what would actually help.
Depending on what we find, the work lands in one of these places. Follow any of them to see how it works.
Turn Interest Into Appointments
- Breksey Platform
- Inquiry Management
- Matching
- Scheduling
- Analytics
Expand Access
Get Paid
Run the Practice Better
Not sure which?
Inside the platform
If the gap is inquiries, here's what the platform does about it.
Six steps. One organized intake process from start to finish. This is what actually happens when a new inquiry meets your practice on the Breksey Platform — each step automated, and easy to override when a human needs to step in.
Every inquiry lands in one place
Web forms, phone calls, voicemails, emails, and provider referrals all flow into a single inbox. Each one is automatically tagged with insurance, urgency, presenting concern, and preferred clinician traits, so nothing gets buried in someone's personal inbox or sticky note pile.
- Calls transcribed and summarized automatically
- Voicemails routed within 60 seconds
- Referrals attributed to their source
- Anxietynow
María G.
Web form · ES
- Couples2m
James O.
Voicemail · transcribed
- ADHD · teen11m
Dr. Patel
Provider referral
- Trauma26m
Asha R.
Web form
We reach back out the way you would
Within minutes (even at 9pm on a Sunday) Breksey sends a warm, on-brand reply in your practice's voice. If the client writes in Spanish, the whole thread continues in Spanish. If they need to reschedule, the follow-up sequence adjusts itself.
- Average response time under two minutes
- Auto-detects 30+ languages
- Sequences pause the moment a human jumps in
María · 9:42 PM
Hola, busco terapia para ansiedad. ¿Tienen disponibilidad esta semana?
Breksey · auto-reply
¡Hola María! Gracias por escribirnos. Tenemos terapeutas con disponibilidad esta semana — te enviamos opciones en seguida.
The right clinician, not just any clinician
Your team — or our AI assistant Brian, with a human in the loop — pairs each client with a clinician who actually fits. Specialty, identity, modality, insurance, and real-time availability are all weighed before a single calendar invite goes out.
- Match scoring you can override anytime
- Insurance and panel checks built in
- Waitlist routing for full caseloads
Dra. Reyes
96% matchSpanishAnxietyCBTDr. Calloway
81% matchEnglishAnxietyACTDr. Mensah
64% matchEnglishTrauma
Forms, consent, and screening — handled
Once matched, the client moves through a structured intake: forms, consent, screeners, and any clinician-specific paperwork. Everything flows cleanly into your EHR so the first session starts on time, with the right context already in hand.
- Pre-filled forms reduce drop-off
- Reminders sent across SMS and email
- EHR handoff to SimplePractice, TherapyNotes, and more
- Welcome packet signed
- Insurance verified
- PHQ-9 + GAD-7 completed
- Calendar invite confirmed
- Synced to SimplePracticesyncing…
Every step becomes a number you can act on
Response time, match rate, intake completion, show rate — broken down by source, clinician, and insurance. You stop guessing why last month felt slow and start seeing exactly where to fix it.
- Live dashboards, no spreadsheets
- Source attribution down to the keyword
- Weekly digest delivered to your inbox
Operational reviews with real humans
Every quarter, our team sits down with yours to walk through what's working, what's clogged, and what to try next. Your practice's wellbeing — clinician load, clean handoffs, a calmer week — is the metric we actually care about.
- Quarterly strategy sessions
- Hands-on onboarding for new clinicians
- A real human on Slack, not a ticket queue
With Sam (Practice strategist)
Walkthrough of last 90 days, bottlenecks in matching, plan for new clinician onboarding.
- Reduce response gap on weekends
- Add Spanish-language clinician to directory
- A/B test new intake reminder copy
Before & after
What changes when Breksey runs your intake.
Same practice. Same clients. Less chasing, less manual follow-up, and a more organized intake process.
- Inquiry comes in at 7pm Friday — answered Monday
- Front desk juggles five tabs and a notepad
- Client matched to whoever's free
- Forms chased over text and email
- Monthly numbers from a spreadsheet someone forgot to update
- Reply sent within minutes, every day of the week
- One organized inbox for your intake team
- Matched on fit, insurance, and real availability
- Automated reminders and intake follow-up
- Real-time visibility into your intake pipeline
Why it's different
Built specifically for therapy practices.
Generic tools treat every inquiry like a sales lead. Breksey treats it like the first careful conversation in someone's care — because that's what it is.
Trained on clinical voice
Automated follow-up written to sound natural, personal, and aligned with how your team communicates.
Built for the regulations you live in
BAAs, audit logs, role-based access, and intake handoffs that respect how protected information moves.
Backed by humans who get it
Work directly with people who understand intake, operations, and growth inside therapy practices.
Then we get to work.
What happens next depends on what you're doing with us. There may be:
Whatever the work is, our goal is to make the next step clear.
And then your practice changes.
Because it will.
The practice with four clinicians does not have the same problems as the practice with fourteen.
The thing that needed your attention last year may not be the thing that needs your attention now.
We're here for that evolution too.
The point
Ultimately, we're trying to help you build a healthier practice.
Curious who you'd actually be working with? Meet the team.
Tell Us What's Going On
We’ll ask questions, help find the actual gap, and tell you what we'd fix first.
